In compliance with the General Regulation on Data Protection and applicable legislation, this Privacy and Cookies Policy informs you about how your personal data is used on the website bredaadventure.com (hereinafter bredaadventure.com or website) with the aim of informing you and selling our products and services, as well as to maintain, improve and manage our products and services to provide you with the best experience whenever you visit us. Therefore, we inform you about how Breda Adventure collects, uses, protects, stores, shares and deletes your personal data. We also inform you on how you can contact us to exercise your rights over your data.
By using the website bredaadventure.com or placing an order through it, the user is transmitting personal data to Breda Adventure. For us, the privacy and protection of your personal data is very important, expressing the commitment to comply with the legislation in force at all times and this Privacy and Cookies Policy (“Privacy and Cookies Policy”).
Each time you use this website, you will be subject to the application of the Privacy Policy and the cookies policy in force at all times, so we suggest that you read these Policies carefully to verify that you agree with the respective terms.
The website bredaadventure.com may contain links to third party websites and services, which have their own privacy policies, and/or services provided by third parties installed on your device may allow access to information contained therein. We recommend that you carefully read the privacy policies of such third parties. We are not responsible for the practices or content of these third parties’ privacy policies.
Breda Adventure reserves the right to modify the Privacy and Cookies Policy in line with new legislative and/or regulatory requirements, for security reasons or in order to adapt said policy to the instructions of the control authorities in terms of data protection.
Whenever a change is made to the Privacy and Cookies Policy, the user will be informed of the changes through the website or, if justified, through a communication, and will be asked to renew consent regarding the text of the Privacy and Cookies Policy.
1. Who is responsible for processing your personal data?
The person responsible for processing the personal data collected through the website bredaadventure.com is Breda Adventure Unipessoal, Lda, with registered office at Rua de S. Pedro, nº 3 – 9970-324 Santa Cruz das Flores, Azores, Portugal, VAT number: 516797514.
2. What personal data do we collect, for what Purposes and Basis?
In order to provide you with the requested products and services, we ask you for certain personal data. For example, when you shop, contact our customer services, request communications from us, create an account, participate in our events or contests or use our website.
All rights will be safeguarded in accordance with the law in force, first of all, with the RGPD, that is, Law 58/2019, which ensures the implementation, in the national legal order, of Regulation (EU) 2016/679 of the Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and with DL no. of March 10th.
This personal data includes your:
identification and contact data (for example, your name, surname, email, telephone number and shipping and billing address, language in which you interact with us, etc.);
economic and transactional information (for example, your payment details, information about your purchases, orders, returns, etc.);
commercial information (for example, if you have subscribed to our newsletter);
connection, geolocation and/or navigation data (if you interact with us via your mobile phone, for example);
data about your tastes and preferences, including wish list, as well as marketing and cookie preferences.
Remember that when we ask you to fill in your personal data to give you access to some functionality or service on the website, we will mark some fields as mandatory, as they are data that we need to be able to provide you with the service or give you access to the functionality in question. Please note that if you decide not to provide us with this data, you may not be able to complete your registration as a user or you may not be able to enjoy these services or features.
In any case, we emphasize that we do not intentionally collect personal information from minors under 18 years of age. If we detect that we have involuntarily collected personal information from persons under 18 years of age, we will take the necessary measures to delete the information as quickly as possible, unless we are required by applicable law to retain it.
Depending on how you interact with our Website, i.e., depending on the services, products or features you wish to use, we will process your personal data for the purposes set out below.
The legitimacy or legal basis that allows us to process your personal data also depends on the purpose for which we process them, as explained below:
2.1. To manage your registration as a user of the Website
If you want to register as a user on our website, we need to process your data to identify you as a user of the same and give you access to its various features, products and services that are available to you as a registered user. You can cancel your registered user account by contacting us at info@beazoresadventure.com.
Legitimacy
The processing of your data is necessary in accordance with the terms that regulate the use of the Website. In other words, in order to be able to register as a user on the Website, we need to process your personal data, otherwise we would not be able to manage your registration.
2.2. For the execution of the purchase and sale contract and order processing;
This purpose includes the processing of your data, mainly for:
– Contact you regarding updates or informative communications related to the functionalities, products or services contracted, including satisfaction surveys and to allow establishing the degree of customer satisfaction with the service provided.
– Manage requests for information about the articles.
– Manage the payment of the products you buy, regardless of the payment procedure used.
– Activate the necessary mechanisms in order to prevent potential fraud against you and against us during the purchase process. If we consider that the operation may be fraudulent, this treatment may result in the transaction being blocked.
– Manage possible returns and refunds after making a purchase.
– Billing purposes and to provide you with invoices for purchases you have made through the Website.
– Ensuring the delivery of items and information about order tracking and after-sales service.
Legitimacy
The processing of your data is necessary for the conclusion of the purchase and sale contract or the provision of services with you. In these cases, the basis for processing your data is your own consent.
We consider that we have a legitimate interest in carrying out the necessary checks to detect and prevent possible fraud when making a purchase. We understand that the processing of this data is positive for all parties involved when paying for a purchase and, in particular for you, as it allows us to take measures to protect you against fraud attempts by third parties.
2.3. Communication with customers and clarification of doubts;
We only process personal data that is strictly necessary to manage or resolve your requests or requests, such as:
– Manage requests for clarification on items or services
– Manage possible complaints.
– Manage possible returns and refunds after making a purchase
– Manage requests related to exercising your rights over your personal data.
Legitimacy
We consider that we have a legitimate interest in responding to requests or questions that you make to us through the various means of contact available. We understand that the processing of this data is also beneficial for you, as it allows us to adequately assist you and respond to requests made.
When contacting us, in particular, for the management of incidents related to your order or the product/service purchased through the Website, the processing of your data is necessary for the conclusion of the purchase and sale contract.
When your request is related to the exercise of the rights we inform you about below (in point 7), or with complaints related to our products or services, what legitimizes us to process your data is the fulfillment of our legal obligations.
2.4. For marketing purposes
This purpose includes the processing of your data, mainly for:
If you subscribe to our Newsletter, we will process your personal data to manage your subscription, including sending personalized information about our products or services through various means (such as email or SMS).
Thus, this data processing presupposes the analysis of your user or customer profile, to determine what your preferences and interests are and, therefore, which are the most suitable products and services for you when we send you information. For example, based on your shopping and browsing history (pages visited, products viewed and added to the cart, ….), we can make suggestions about products or campaigns that we think may interest you, through newsletters, social networks or other equivalent form of electronic communication or for research purposes, namely market research.
We remind you that you can unsubscribe from the Newsletter at any time following the information we provide in each communication.
Carry out promotional actions (for example, for the organization of contests or for sending your list of saved items to the email address you provide us). By participating in any promotional action, you authorize us to process the data that you have made available to us depending on each promotional action and to communicate them through various means such as social networks or on the Website itself. In each promotional action in which you participate, you will have available the terms and conditions where we will give you more detailed information about the processing of your personal data.
Disseminate on the Website or through our channels on social networks photographs or images that you have shared publicly, whenever you give us your express consent for this purpose.
Legitimacy
The legitimacy ground for processing your data for marketing purposes is your own consent that you give us, for example, when you subscribe to our newsletter, when you accept to receive personalized information through different means, when you authorize the sending of push notifications or when you accept the terms and conditions to participate in a promotional action or to publish your photographs on the Website or on our social media channels.
In order to show you personalized information, we consider that we have a legitimate interest in defining a profile with the information we have about you (such as your browsing history, preferences or purchases) and the personal data you have provided us, such as language, as we understand that processing this data is also beneficial for you because it allows you to improve your experience as a user and access information according to your preferences.
2.5. Functionality and quality analysis to improve our services
If you access our website, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand how users interact with the website (their buying and browsing behaviours, tastes and preferences) and thus be able to improve it. In addition, on certain occasions we can carry out quality surveys aimed at finding out the degree of satisfaction of our customers and users and detecting areas in which we can improve.
Legitimacy
We consider that we have a legitimate interest in analyzing the functionality of the Website and the degree of user satisfaction, as we understand that the processing of this data is also beneficial for you, as the purpose is to improve the user experience and offer a higher quality service.
3. How long do we store your data?
We only keep your personal data for the time necessary to achieve the purpose for which we collect it, to respond to your needs, requests you make to us, or to comply with our legal obligations.
The retention period of your data will depend on the purposes for which we treat them, as explained below:
3.1. To manage your registration as a user of the Website
We will keep your data for as long as you remain a registered user (that is, until you decide to cancel your registration).
3.2. For the execution of the purchase and sale contract Processing of orders
We will keep your data for the time necessary to manage the purchase of the products or services you have purchased, including possible returns, complaints or complaints associated with the purchase of the product or service in particular, as well as for a period of [10] years after the termination of such relationship, without prejudice to the fulfillment of legal obligations of the controller.
3.3. Communication with customers and clarification of doubts
We will keep your personal data for as long as necessary to respond to your request or order.
3.4. For marketing purposes
We will keep your data until you cancel your subscription to the newsletter or ask us to do so.
If you participate in promotional actions, we will keep your data for a period of 12 months from the end of the action.
3.5. Functionality and quality analysis to improve our services
We will keep your data sporadically for as long as we carry out a certain action or quality survey or until we anonymize your browsing data.
4. With whom do we share your Personal Data?
In order to fulfill the purposes indicated in this Privacy and Cookies Policy, we may subcontract other companies to provide certain services, so it will be necessary for us to give access to your personal data to third parties that provide us with support in the services we offer you, for example:
- financial institutions, payment management,
- fraud detection and prevention entities,
- technology service providers,
- providers and employees of logistics, transport and delivery services,
- partners and service providers related to marketing and advertising.
In these cases, these third-party companies may need to access certain user information and data. In such cases, these third parties will have limited access to the users’ information, restricted solely to those data necessary for the performance of the contracted tasks, and these third parties undertake not to reveal, in any way, the personal data, nor to use them for purposes other than the provision of the contracted services.
Likewise, we may communicate your personal data when so determined by law, in the context of legal proceedings or in the context of investigations of suspicious activities.
Our website provides you, under certain circumstances, with social plugins from different social networks. If you decide to interact with a social network such as Facebook, Instagram, Google + (for example, through account registration), your activity on our website will also be available for the respective social network. If you are connected to one of these social networks during your visit to our website or if you are interacting through one of the aforementioned social plugins, the social network may include this information in your profile on said social network, in accordance with your privacy settings. If you wish to avoid this type of data transfer, change the privacy settings on these social networks whenever possible or log out of your account session on the social network before entering our website. We advise you to read the privacy policies of the social networks you use to obtain detailed information about the collection and transfer of personal information, to know your rights and which privacy settings are appropriate for your profile that you should select.
The transmission of personal data, as described in this Privacy and Cookies Statement, may include international transfers of personal data to service providers located in territories outside the European Union, whose data protection laws may not be as comprehensive as those of European Union countries. In accordance with applicable law, we will only transfer Personal Data to recipients that offer an adequate level of data protection, ensuring that your Personal Data remains protected in accordance with European standards.
5. How do we safeguard your Personal data?
We are committed to taking all reasonable and appropriate measures to protect the personal information we hold from misuse, accidental or unlawful alteration, loss and disclosure or unauthorized access.
For this purpose, the bredaadventure.com platform uses security systems, rules and other procedures, in order to guarantee the protection of your personal data, as well as to prevent unauthorized access to data, improper use, disclosure, loss or destruction, such as, for example, we store your data on servers that are in a secure environment, protected from unauthorized access, use or disclosure.
We point out that we only process your data for the purposes for which it was collected, under the terms set out in this Privacy and Cookies Policy. We adopt the appropriate procedures to ensure that your information is accurate, complete and current, but it is up to you to update or correct your personal information when necessary.
Since the collection of personal data is carried out over an open network (the internet), they may eventually circulate on the network without security conditions, and may be viewed and/or used by unauthorized third parties for this purpose, despite having taken appropriate security measures against destruction, accidental or unauthorized, and accidental loss and also against unauthorized access, modification or dissemination.
If you suspect misuse, loss or unauthorized access to your personal information, please let us know immediately.
6. What are your Rights related to your Personal Data
We undertake to respect the confidentiality of your personal data and to guarantee you the exercise of your rights. You can exercise your rights by writing us an email to info@beazoresadventure.com.
Read and understand your rights. If you have any questions, please contact us via the email above.
Right to be informed: our customers have the right to obtain clear, transparent and understandable information about how we use their personal data. That is why we make this Privacy and Cookies Policy available to you.
Right of access: you will be able to access your personal data that we process and keep. In these cases, the bredaadventure.com platform will provide you with information on the personal data that are being processed. We remind you that, if you are a registered user on the website, you can also consult part of this information in the section corresponding to your personal data.
Right of rectification: you have the right to rectify your personal data if they are incorrect, out of date or if you want to complete them. To do so, you can contact us or, alternatively, if you have registered on the website, go to your “customer area”.
Right to be forgotten: you can ask us to delete your data, insofar as they are no longer necessary for the purpose for which we need to continue to process them. However, please note that this is not an absolute right, as we may have legal grounds or other legitimate interests for retaining your personal data.
Right of opposition, including direct marketing: you can unsubscribe from the bredaadventure.com Newsletter or choose to be removed from our direct marketing communications at any time, as well as object to the processing of your personal data. The easiest way to do so is by clicking on the link “I want to stop receiving Newsletters from the www.bredaadventure.com platform” in any email message or communication we send you, but you can also contact us for this purpose. You may also object, at any time, to the creation of your profile and the use of your data for market research. We emphasize that we do not make automated decisions, including those based on profiles created using the processed data.
Right to withdraw your consent to data processing at any time: you can withdraw your consent to data processing when said processing is based on your consent. Withdrawal of consent does not affect the legality of processing based on consent prior to its withdrawal.
Right to data portability: you have the right to move, copy or transfer data from our database to another.
Right to file a complaint with the regulatory authority: if you believe that our processing of your personal data violates applicable data protection legislation, you may file a complaint with the regulatory authority. Please do not hesitate to contact us before filing any complaints.
Right to limit the treatment: you have the right to request the restriction of the processing of your data in the following situations: if you contest the accuracy of the data, if the treatment is unlawful and you do not want to erase your data, but only limit them, if the data is no longer necessary for Breda Adventure but necessary for the customer or if you have exercised the aforementioned right of opposition, during the period of time in which we analyze whether or not your legitimate reasons for the treatment prevail over that right.
To request the exercise of any of the rights listed above, in addition to the forms specifically referred to in the respective paragraphs, you may send a communication addressed to the address identified above in 2., to the attention of the “Responsible for Data Protection”, or an email message to the email address also mentioned there, an address that you can also use in case you want to ask us any question regarding this Privacy and Cookies Policy.
We remind you that these rights, like any others, must be exercised reasonably and in good faith by the holder. If requests to exercise your rights are manifestly unfounded or excessive, for example, if you request information unjustifiably and repeatedly or abuse the right to receive information, in particular by providing false or misleading information, Breda Adventure reserves the right to charge a reasonable fee taking into account the administrative cost of providing information or not complying with your request.
7. Cookies
Cookies are small text files that are downloaded to your computer or any other device when you visit the www.bredaadventure.com platform and are used to record information about your browsing in order to facilitate and make it more enjoyable.
These files contain anonymous data and do not harm your computer. They are used to record user preferences, such as the selected language, access data or page customization, both during navigation and on future visits.
The information stored in any cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the website.
The web server registers and stores only the information by definition usually registered by the server: the Internet Protocol Address through which the user had access to the internet; the date and duration of the user’s access to the website; the internet address of the website from which the user accessed our website directly.
The information collected on our website is intended to measure the number of visits to the different pages that make up bredaadventure.com, which will allow us to make the website more useful to its users.
This information is not used to track or collect any personally identifiable information from visitors, including by linking the IP address to the computer user’s identity, nor for any other purpose than that referred to in the previous paragraph.
Under the terms of Law n.º 41/2004 of 18 August, the storage of information and the possibility of accessing information stored on a user’s terminal equipment (namely through cookies) are only carried out by the www.bredaadventure.com platform if the user has given his prior and express consent to the installation of cookies on his equipment.
7.1. Use of Cookies by bredaadventure.com
By accessing and browsing our Website, or using its services, the user accepts the use of this type of Cookies on their devices. If you disable Cookies, your navigation on the Website may not be optimized and some of the features available on the Website may not work properly.
Specifically, bredaadventure.com uses Cookies for the purposes set out below.
7.2. Types and functions of Cookies used
Different types of cookies are used on our website, they have different purposes. Some of the cookies are essential to guarantee the functionalities provided, while others are intended to improve performance and user experience.
Essential cookies:
These are cookies necessary for the operation and proper functioning of the website. These allow the user to access the main features of our Website (for example: the use of the shopping cart or secure access to your account), an adequate browsing speed. You can block these cookies on your device / browser, however this may make the website not work optimally as certain features may be unavailable.
Functional cookies:
These cookies help us personalize your experience on our website, allowing us to remember user preferences, namely the country and language selected to access our website, as well as memorizing the items added to the cart or favorites list, to remind the user of the last products consulted.
Google Analytics
Analytics/performance cookies
These are cookies that allow us to know the use and performance of our Website and improve its functioning, so that purchases are easier and more pleasant for the user and to improve the marketing messages that we send to our customers, through analysis of the same (for example: the pages viewed more frequently, number of people who visited the website, how they arrived at our website, where they visit us, user searches on the Website, etc.).
These include third-party cookies that collect information to help better tailor our advertising to your interests, preferences and past activities.
These cookies are managed by authorized partners, for the use mentioned below:
Google Adwords & Remarketing
targeting cookies
These cookies record your visit to our websites, the pages you visited and the links you followed. This information will be used by us and third parties to make our website and any advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose, but only if you consent to such sharing.
These cookies allow us to serve you personalized advertisements through third-party networks. The Google Display Network helps us to serve you personalized advertisements based on past visits to our websites.
Google Display Network
Social Media Cookies and Plugins / Re-marketing Cookies:
These social cookies are intended to allow users to share pages and content through third-party social networks. They also allow you to segment the advertising offer on social networks.
Our website also uses plug-ins or social buttons. Social plug-ins make it possible to share pages and contents of the Website on different social platforms. For example, they allow the user to like (“like”) and share information on our Website with their friends on social networks.
For this, the plug-ins use cookies to track users’ navigation, whether they are users of these platforms or not, and to check whether or not they are connected to the social network during navigation. These cookies also allow you to target advertising offers on these platforms.
For more information on the use of personal data in relation to social networks, the privacy policies of the third-party social networks in question can be consulted.
Facebook – https://www.facebook.com/about/privacy/update
Twitter – http://twitter.com/privacy
Google+ – http://www.google.com/intl/en-GB/policies/privacy/
Pinterest – https://policy.pinterest.com/pt-pt/privacy-policy
Instagram – https://help.instagram.com/581066165581870?ref=dp
Facebook Remarketing Ads
7.3. Manage cookies: Activate and Deactivate
You can configure your browser or browser to manage and maintain your privacy and security in relation to Cookies.
If cookies are not enabled on your computer, your experience on our website will be limited to browsing and searching only; you may not be able to add products to your cart or purchase them. To activate and manage cookies, you can use your browser.
We provide you with information and links to the official support websites of the main browsers so that the user can decide whether or not to accept the use of Cookies.
Cookies settings can be changed in the browser preferences, following the indications in the links:
Google Chrome
internet explorer
Mozilla Firefox
Safari
Opera
Google Analytics Opt Out
For more information about cookies, including to find out which cookies have been set and how they can be managed and deleted, the user can access www.allaboutcookies.org. If the user does not want his visits to websites to be detected by Google Analytics, he should go to http://tools.google.com/dlpage/gaoptout .
It should be understood that the user accepts the use of cookies if he continues to browse this page without first deactivating them.
8. Changes to the Privacy and Cookie Policy
It is possible for us to modify the information set out in this Privacy and Cookies Policy when we deem it appropriate. In that case, you will receive a notification in various ways through the website (for example, through a banner, a pop-up or a push notification), we may send you a message to your email address when the change in question is significant in relation to your privacy, so that you can review the changes, evaluate them and, if applicable, object to canceling any service or functionality. In any case, we suggest that you review this Privacy and Cookies Policy from time to time, in case minor changes are made or we introduce some interactive improvement, taking advantage of the fact that you will always find it as a permanent point of information on our website.